top of page

Shipping & Returns

Shipping Policy

Jack Russell Life - Down South Dog Designs ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.  Sorry, NO international shipping at this time.

Orders will usually ship within 1-3 business day of receiving cleared payment.  Please allow extra time for handmade items.  USPS is our preferred carrier. 

Return & Exchange Policy

If for any reason you need to return an item, you have 15 days from the purchase date to return it.  Merchandise must be in new, unused condition.  Buyer is responsible for return shipping.  Refund of purchase will be made in the form of the original payment.  Shipping charges are non-refundable. 

Send email for return instructions.  Email:

bottom of page